I was planning to do some system upgrades this morning, and had already taken the site down to maintenance mode, when I saw jhaynie signing up. I was curious what Jeff would think, so I quickly brought the site back up and let him finish registering. He posted about it on Twitter a few times during the process, and directly or indirectly encouraged a decent sample of the Atlanta tech community over to try the site.
Over the course of the day, there’s been a good amount of conversation on Twitter and in email about Divvs, plus a lot of people posting their ratings. (For the record, we love that. Don and I, and our family and close friends, are completely obsessed with our ratings. I check my rating, and everyone else’s, several times a day. Sometimes I run them again, just to watch it go and make my laptop get warm.)
So, some people asked some good questions today, and instead of constantly Twittering back and forth, I figured a blog post would be a better way to answer some of them.
First, thanks to all our new users. We love that you’re trying Divvs, and we love your feedback, positive and negative.
Several people commented that it took a while to get their first rating. If you had seen how long it took 2 weeks ago, you’d be delighted at a 15-30 minute wait, but yes, we want that to be much shorter. That’s our number 1 priority before we go into a real beta phase.
A few people didn’t know whether their rating was good or not. On the “My Account” page you can see the current average rating, and tonight I’m updating it to also show you the current top rating. You can also see how you compare to your five highest rated friends on that page.
At least one person was worried we were collecting marketing data. While we do ask for a lot of information, it’s all optional. We require an email address, but I even relaxed that requirement (don’t tell anyone). Whatever you give us, we’ll do our best to get you a rating based on that. Our privacy policy has more, but I will definitively say that we won’t sell or give away your personal data. Ever. The only thing we ever give out is your rating.
Perhaps the biggest question was “What good is it?” While it’s a lot of fun to gloat that you have a higher rating than your friends, if that’s all it is then it’s about as useful as the Wired Internet Celebrity Meter.
We’ve got a lot of work to do on the site to explain why Divvs is useful, but here’s a few quick scenarios to tide you over:
- You’re new to eBay, and want to sell your motorcycle there. You have no feedback to establish your credibility, but you have an active group of friends on Twitter and Facebook. By putting your Divvs Rating in your listing, you can use the social connections you already have to give potential buyers a sense that you’re not a scammer.
- You’re looking for tickets to the Braves game on Craigslist, and find someone with a decent price, but they’re from out of town. Neither of you wants to give out a lot of information, and neither of you really trusts the other. If you exchange Divvs Ratings, maybe you both feel better about making the deal. (Our SecurePost product makes this even easier)
- Sticking with baseball…you’ve got two extra tickets for the game, and want to sell them at the stadium. The guy who wants to buy them is worried they might be fake, so you pull up your Divvs profile on your iPhone.* It doesn’t prove anything, but it may be just enough to make him comfortable buying your seats.
- There was a blog post yesterday on Wired about kids and Xbox Live. It got us thinking about how to integrate with Xbox Live Gamertags. Things like that happen every day. People are looking for ways to increase security and decrease fraud, without handing out their Social Security number. Divvs is for all of those situations.
How do we make money? Well I have to save something for the business plan and the PowerPoint, right? I will tell you that we’ll never charge users to sign up or to get their Divvs Rating, we’ll never sell all the data to marketers or spammers, and we’ve got a couple of potential customers engaged in conversations. If you’re really interested, hit me or Don up for a copy of the business plan. We’ll both be at Open Coffee and Capital Lounge in Atlanta next week.
* iPhone webapp should be available for demo by Open Coffee